Guarantee Policy
DEPOSIT REQUIRED: A deposit of 50% of the package price or 1 night's lodging, which ever is greater, is required to confirm reservations. Balance of reserved stay is due upon arrival.
Chalet Guarantee Policy
A Deposit of 50% is due upon booking the Chalet reservation. The balance and final payment will be due 30 days before arrival. Policy differs for Holidays. Christmas week (Dec 24, 2021 to Jan 1, 2022): Deposit of 50% of stay value required at time of booking, full non-refundable payment due by Nov 15. Reservations made after Nov 15 are fully prepaid. Presidents week (Feb 18 to Feb 26, 2022): Deposit of 50% of stay value required at time of booking, full non-refundable payment due by Jan 15. Reservations made after Jan 15 are fully prepaid.
Cancellation Policy
A 10-day cancellation notice is required on all reservations. If you cancel up to 10 days before your scheduled arrival date, your deposit minus a $35 processing fee will be refunded. If you cancel within 10 days before your reserved arrival date, you forfeit your deposit. Cancellation within 48 hours of your arrival date, you'll be responsible for the full payment of your stay. Full payment is due on arrival and is based on the entire stay reserved. Payment of the deposit secures your accommodations for the dates reserved and confirms your acceptance of your financial responsibility for the entire stay reserved. If you leave early, you will not be refunded for the balance of your stay. If you arrive after your scheduled arrival date, you will be financially responsible for the entire stay reserved. We suggest you consider travel insurance (such as Travel Guard) to cover any losses incurred if unforeseen circumstances force you to alter your travel plans.
Chalet Cancellation Policy
Notification 60 days prior to the arrival date is required for a refund of the deposit (minus the $100 processing fee). No refunds will be issued within 60 days of arrival, under any circumstances, unless Chalet is re-rented. If the Innsbruck Inn can re-rent the Chalet to another renter for the same or more rental payment as provided in this Agreement, provided, however, that Innsbruck Inn shall be under no obligation or expectation to do so. The Innsbruck Inn will return to Renter all payments made by Renter, less the 15% cancellation fee and any expenses incurred by the Innsbruck Inn in re-renting the Chalet. Renter acknowledges and confirms that these remedies are reasonable liquidated damages for Renter's failure to carry out Renter's responsibilities under this Agreement. We suggest you consider travel insurance (such as Travel Guard) to cover any losses incurred if unforeseen circumstances force you to alter your travel plans.
Check-in/ Check-out Times
Check-in is between 3:00 pm and 10:00 pm, but early and late check ins can be accommodated with advanced notice. Checkout time is 11:00 am.
Additional Persons
Our room rates include up to 2 adults per room. If you want to add more people to the room, you will be charged an additional $25 for each adult and $15 for each child (+6 years) per room per night.
Smoke-free Policy
Innsbruck Inn at Stowe has a Smoke-Free Policy for the benefit of all our guest's health. Please be aware that Smoking is not permitted in the inn, its accommodations, or within 50 feet of the Main inn building, Guest Chalet, Outdoor Swimming Pool Area, and Outdoor Hot Tub Area. Suppose evidence shows that Smoking has occurred in a guest's accommodations or adjacent to their accommodations. In that case, The Innsbruck Inn at Stowe reserves the right to charge the registered customer up to $500 to reimburse the management for the additional cost of cleaning my accommodations.
Pet Policy
If you're bringing your pet, please call the hotel directly to make your reservation. A pet charge of $35 per dog per day (no more than two dogs, and limited to 50 pounds each).
Please be aware that dogs are the only pets allowed; they must never be left alone on the property. While we love our pets, not everyone feels the same way. For this reason, dogs are not permitted inside the common hotel areas; in the Pool/Spa area, guests are responsible for cleaning up their pet waste.
To reserve a room at Innsbruck Inn at Stowe for you and your pet, you must accept full responsibility for any liability, claims, costs and expenses for personal injury or damage to our guest room caused by your pet. We reserve the right to cancel your reservation without refunding funds if your pet causes an inconvenience to other guests or staff.
If a pet is found in a room not designated as dog-friendly, you agree to pay a $250 fee or if your animal causes stains or damage to a pet-friendly room. Dog owners must also bring a crate for their animals.
